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Terms of Use

Last Modified: March 4th, 2015

 

General

Welcome to Brenda-Shop.com! Before proceeding, please review the following Terms that govern your use. Each time you enter this Website, you agree to be bound by these Terms of use. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the services without notice. Brenda-Shop.com may modify these Terms of Use from time to time.

By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under 18 years old please use this Site only under the supervision of a parent or legal guardian.

 

Your Account

You are responsible for maintaining for all usage of your user account and user name & password whether authorized or not authorized by you. You shall immediately notify Brenda-Shop.com of any unauthorized use of your password or identification.

 

Price / Payment

All prices of products or offers that are displayed on the Website are quoted in U.S. Dollars (USD, $). If item lists an incorrect price, either due to typographical or other error, Brenda-Shop.com shall have the right to cancel any such order. If you have already been charged for the purchase Brenda-Shop shall credit your account in the amount of the incorrect price.

Our payment method is PayPal. If you don’t have a PayPal account, you can use PayPal to purchase items by Credit Card as well. When you select PayPal as the payment method, you will be linked to the PayPal site where you can make payment from your PayPal account or by Credit Card via PayPal.

If you need to pay us in other ways, please kindly contact us by email service@brenda-shop.com or by contact us form before the payment.

After successful payment, if no email receipt, please contact service@brenda-shop.com

 

Shipping

We ship to 31 countries: United States; United Kingdom; Australia; Russia Federation; United Arab Emirates; Brazil; Canada; Italy; Turkey; Spain; Malaysia; France; Sweden; New Zealand; Netherlands; Norway; Switzerland; Japan; Thailand; Ireland; Israel; Belgium; Poland; Hungary; South Korea; Austria; Germany; Denmark; Singapore; Greece; Malta.

The shipping is via Post Air Mail. We will prepare your order in 3-7 working days after receiving the payment.

Please check your delivery address carefully as we will not be responsible for delivery to an incorrect address as for any losses of parcels posted under normal postage. The buyers shall be responsible for all customs duty and import taxes fee. We will do our best to avoid or lower tax. Shipping charges are non refundable.

Accessories will be shipped separately from the clothing.


Once your order has been shipped, it can no longer be cancelled.

 

Product Information

All the products we sell are not famous brands, they come with a Chinese brand tag. The photo of model wearing the item is advertising photo. Only photo of items on hanger is the true photo, and that will be the same as you receive.

The items we sell are Asian size, smaller than standart sizes. You should check measurements to find out what size should fit you best and use size table on product page when you order. Some of the styles listed are based on international sizing, however the label size may be Asian we have converted according to the international standard. The products will be shippied according to the measurements table on product page, and not according to the tags.

Note: there may be measurement differences of 1-3 cm (1inch) from actual product.

Due to limitations in photography and the inevitable differences in monitor settings, the colors showed may not be 100% the same with actual items.

 

Return products

All our items will be checked and packed in good condition before shipping. We will try our best to satisfy all our customers. If for any reason you are not satisfied, you may return the item to us under the original condition within 7 days of receipt for a refund.

The item must be completed, un-used, un-washed and with original tags and packaging. Returns that are damaged will not be accepted.  A restocking fee may be charged at 2.99$ for each product. If in any case we ship out item defective/ wrong order / anything that is our fault no restocking fee will be applied. We will refund you after receiving the returned items. Buyer will pay for the shipping cost for returning the items. 

 

Order Cancellation

The order can be cancelled by customer any time before the order is processed. If notified about order has already been processed, we will offer partial refund after charging a 15% cancellation fee. We can not accept the cancellation after the order has been shipped.

 

Privacy  / Security

Our policies concerning the collection, use and disclosure of your personal information are set forth in Privacy&Security.

 

Variation

We reserve the right at any time and without notice to remove or make changes to products and/or services and/or promotions on any page of this Website.